Austin lead service line replacement
Short answer
Austin Water found no lead service lines, but it is replacing about 770 customer-side galvanized lines that need replacement. Owners can sign up for Austin Water's replacement or replace the line themselves and ask for reimbursement of eligible costs.
- Official sources
- Last checked:
- Free, no sign-up

| Utility | Austin Water |
|---|---|
| Program | Galvanized Service Line Replacement |
| Type | Free (or reimbursement) |
| Phone | No program phone listed. Call 311 or your water utility, Austin Water (the number is also on your water bill). |
| Official page | www.austintexas.gov/water/lead |
Who qualifies
- Austin Water customer whose customer-side line is classified 'galvanized requiring replacement'
How to apply
- Check Austin Water's lead page and inventory for your address
- Sign up for Austin Water's replacement program, or
- Replace the line yourself and request reimbursement of eligible costs
Good to know
Austin Water expects the program to take five to ten years; federal rules require completion by Dec. 30, 2037.
Your next steps, in order
Disclosure: Some links below are affiliate links: we may earn a commission at no cost to you. Plumber quotes are a referral service that is free to you, paid by providers, and your details are shared with them. We always show free programs first. Read our full disclosure.
1. Use the free or low-cost program first
Many utilities replace lines at no cost or offer no-interest loans.
Go to the official program2. Test your water
Some cities test free (Chicago: call 311). Otherwise a certified-lab mail-in kit is an option.
Tap Score test kit (affiliate link, placeholder)3. While you wait, consider a certified filter
Look for NSF/ANSI 53 certification for lead reduction.
NSF/ANSI 53 filters on Amazon (affiliate, placeholder)If the free program covers your line, you’re done. You don’t need step 4.
4. Not eligible or can’t wait? Compare plumbers
Before hiring, ask your utility whether you need pre-approval so you don’t lose program help.
Plumber quotes (referral, coming soon)
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