What to do about your lead letter: checklist
Short answer
Got a lead letter? Call the number on your water bill, look up your address on the utility’s map, return any consent form, and ask about free testing. Don’t hire a plumber before asking if you need approval. Print this free checklist; no email needed.
- Official sources
- Last checked:
- Free, no sign-up
Download PDF (no email needed)
Checklist
- Read what the letter says your line is: lead, galvanized requiring replacement, or unknown.
- Find your utility’s name and phone on your water bill. Call that number, not one from an ad.
- Look up your address on the utility’s service line map.
- Sign and return any consent form or work agreement. Some cities (Columbus, Milwaukee) require it.
- If it says “unknown,” check the pipe (scratch and magnet test) and report what you find.
- Ask if the city offers a free water test.
- Do not hire a plumber until you ask whether you need approval first. Some programs won’t pay for work already done.
Documents to have ready
- The letter from your utility and a recent water bill
- Proof you own the home (if you own it)
- Income documents only if your city’s program asks (Chicago Equity, Pittsburgh reimbursement)
- Your landlord’s contact info (if you rent)
Key date
November 1, 2027: EPA’s LCRI compliance date. The rule is being challenged in court (AWWA v. EPA, No. 24-1376), so it could change.
Official contacts for verified cities
Last checked Oct 15, 2026 · leadpipehelp.org/checklist/ · Free to copy and hand out. Information only; confirm with your utility.
Get the checklist for your city by email
What you’ll get: first, your city’s checklist (deadlines, official links, phone numbers, documents). Then at most 2 more emails over 2 weeks, and after that alerts only when a real date or program changes for your city or state, plus a monthly roundup. Email and city/state only. No texts.
For social workers, libraries, churches and legal aid
Print and hand out this checklist freely. Every printed page shows the site address. You can also embed our verified city table on your site.