Indianapolis lead service line replacement
Short answer
Citizens Energy replaces lead service lines, including the customer side, at no direct cost when your home is in a designated project area and you sign a Right-of-Entry agreement. Outside project areas, the owner pays for the private side. Costs are recovered through a monthly fee on water bills.
- Official sources
- Last checked:
- Free, no sign-up
| Utility | Citizens Energy Group |
|---|---|
| Program | Lead Service Line Replacement Program |
| Type | Free in project areas |
| Phone | 317-941-7120 |
| Official page | info.citizensenergygroup.com/projects/lead-service-line-repl... |
Who qualifies
- Home is in a Citizens Energy designated project area
- Owner signs a Right-of-Entry agreement
- Outside project areas, the owner pays for the private side
How to apply
- Check Citizens Energy's program page to see whether your area is scheduled
- Watch for notice from Citizens Energy before work starts
- Sign and return the Right-of-Entry agreement
- Call the number on your water bill with questions
Good to know
Citizens Energy lists a monthly lead service line recovery charge on water bills ($4.49 or $6.73, depending on the customer class, per its program page).
More official links: Program overview (2026 notice lists 317-924-3311 for general questions)
Your next steps, in order
Disclosure: Some links below are affiliate links: we may earn a commission at no cost to you. Plumber quotes are a referral service that is free to you, paid by providers, and your details are shared with them. We always show free programs first. Read our full disclosure.
1. Use the free or low-cost program first
Many utilities replace lines at no cost or offer no-interest loans.
Go to the official program2. Test your water
Some cities test free (Chicago: call 311). Otherwise a certified-lab mail-in kit is an option.
Tap Score test kit (affiliate link, placeholder)3. While you wait, consider a certified filter
Look for NSF/ANSI 53 certification for lead reduction.
NSF/ANSI 53 filters on Amazon (affiliate, placeholder)If the free program covers your line, you’re done. You don’t need step 4.
4. Not eligible or can’t wait? Compare plumbers
Before hiring, ask your utility whether you need pre-approval so you don’t lose program help.
Plumber quotes (referral, coming soon)
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