Louisville lead service line replacement
Short answer
Louisville Water replaces the customer-owned outdoor portion of lead or galvanized service lines at no cost to the property owner.
- Official sources
- Last checked:
- Free, no sign-up

| Utility | Louisville Water Company |
|---|---|
| Program | Private Side Lead Line Replacement |
| Type | Free |
| Phone | 502-569-0898 |
| Check your address | Official service line lookup |
| Official page | louisvillewater.com/water-topics-research/lead-awareness/pri... |
Who qualifies
- Louisville Water customer
- Private-side outdoor line is lead or galvanized
How to apply
- Look up your address in Louisville Water's service line inventory
- Contact the lead project team at 502-569-0898 or leadproject@LouisvilleWater.com
- Give permission for crews to replace the private-side line
Good to know
Louisville Water's program covers the outdoor private-side line; plumbing inside the home is not part of the replacement.
Your next steps, in order
Disclosure: Some links below are affiliate links: we may earn a commission at no cost to you. Plumber quotes are a referral service that is free to you, paid by providers, and your details are shared with them. We always show free programs first. Read our full disclosure.
1. Use the free or low-cost program first
Many utilities replace lines at no cost or offer no-interest loans.
Go to the official program2. Test your water
Some cities test free (Chicago: call 311). Otherwise a certified-lab mail-in kit is an option.
Tap Score test kit (affiliate link, placeholder)3. While you wait, consider a certified filter
Look for NSF/ANSI 53 certification for lead reduction.
NSF/ANSI 53 filters on Amazon (affiliate, placeholder)If the free program covers your line, you’re done. You don’t need step 4.
4. Not eligible or can’t wait? Compare plumbers
Before hiring, ask your utility whether you need pre-approval so you don’t lose program help.
Plumber quotes (referral, coming soon)
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