New Orleans lead service line replacement
Short answer
SWBNO replaces lead service lines, including the private side, at no cost when the owner signs its Right-of-Entry form. Check SWBNO's page for current terms, because earlier private-side policy depended on a ballot measure.
- Official sources
- Last checked:
- Free, no sign-up
| Utility | Sewerage & Water Board of New Orleans (SWBNO) |
|---|---|
| Program | Lead Service Line Replacement |
| Type | Free (Right-of-Entry required) |
| Phone | 504-420-1357 |
| Official page | www.swbno.org/Projects/LeadAwareness |
Who qualifies
- New Orleans property with a lead service line
- Owner signs SWBNO's Right-of-Entry form
How to apply
- Read SWBNO's Lead Awareness page
- Complete and return the Right-of-Entry form
- Call the number on your SWBNO bill with questions
Good to know
SWBNO's terms changed in 2026; confirm current eligibility on its official page before relying on this summary.
More official links: Lead service line inspections (LSLR@swbno.org)
Your next steps, in order
Disclosure: Some links below are affiliate links: we may earn a commission at no cost to you. Plumber quotes are a referral service that is free to you, paid by providers, and your details are shared with them. We always show free programs first. Read our full disclosure.
1. Use the free or low-cost program first
Many utilities replace lines at no cost or offer no-interest loans.
Go to the official program2. Test your water
Some cities test free (Chicago: call 311). Otherwise a certified-lab mail-in kit is an option.
Tap Score test kit (affiliate link, placeholder)3. While you wait, consider a certified filter
Look for NSF/ANSI 53 certification for lead reduction.
NSF/ANSI 53 filters on Amazon (affiliate, placeholder)If the free program covers your line, you’re done. You don’t need step 4.
4. Not eligible or can’t wait? Compare plumbers
Before hiring, ask your utility whether you need pre-approval so you don’t lose program help.
Plumber quotes (referral, coming soon)
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